Terms of use

By accessing The Scarlet Lab website and/or online shop you are deemed to have read and agreed to the following terms and conditions:

General

The Scarlet Lab ABN 20 858 108 585.

The Scarlet Lab reserves the right to revise these terms of use. Your use of The Scarlet Lab website and/or online shop will signify your acceptance of any adjustment to these terms. Please contact us if you have any questions or feedback regarding these terms of use.

If any of the terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out herein), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of The Scarlet Lab to enforce any of the provisions set out in these terms of use shall not be construed as waiver of such provisions and shall not affect the validity of these terms of use or any part thereof, or the right thereafter to enforce each and every provision. These terms of use shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of The Scarlet Lab.

We reserve the right at any time to modify or discontinue The Scarlet Lab website or online shop without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of The Scarlet Lab website or online shop.

Definitions

“You” and “Your” refers to you, the person accessing The Scarlet Lab website or online shop and accepting the terms of use herein.

“The Scarlet Lab website and/or online shop”, “We” and “Us”, refers to The Scarlet Lab.

Disclaimer

The Scarlet Lab website and online shop and the information, names, images, pictures and logos are provided “as is”, with no express or implied warranty or liability for damages arising out of or in connection with your use of The Scarlet Lab website or online shop. We endeavour to keep the content on the website and online shop up to date, but cannot guarantee that the information provided is completely accurate. Any inconsistencies that are brought to our attention will be corrected as soon as possible.

Privacy and security

We endeavour to protect any personal information you provide to The Scarlet Lab, however, you should be aware of the risks associated with using websites and we recommend that you use appropriate and up-to-date firewall and anti-virus software to protect your computer systems.  Where connection to a system or website outside of our control compromises the objectives of The Scarlet Lab, we may sever links to that website or system.  For more information about how we protect your personal information, please see our privacy policy.

Copyright

Images and The Scarlet Lab logo must not be downloaded, copied and/or used for any purpose without the permission of The Scarlet Lab.

Use of material on The Scarlet Lab website and online shop, in the form of intellectual property such as pictures or text (excluding images and The Scarlet Lab logo), for purposes other than educational or personal use must have prior authorisation by The Scarlet Lab. In some cases the copyright for text or images on this site may held by someone other than The Scarlet Lab. In this case, the source of such material will be indicated and all rights are reserved on such material and permission to use must be requested from the copyright owner.

Please feel free to contact us for more information.

Lawful purposes

You agree to use The Scarlet Lab website and online shop only for lawful purposes, and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the efforts of The Scarlet Lab. This includes conduct which is unlawful or which may harass or cause distress or inconvenience to any person, the transmission of obscene or offensive content or disruption to The Scarlet Lab or users of The Scarlet Lab website and online shop.  You must not use The Scarlet Lab website or online shop to post or transmit any unlawful, defamatory, obscene, offensive or scandalous material, or any material that constitutes or encourages conduct that would contravene any law.

Linked websites

The Scarlet Lab website and online shop contains links to external websites. We take reasonable care in linking to other websites but we have no direct control over the content presented in these websites or the availability of these websites. Any information on a linked website is provided ‘as is’.

The Scarlet Lab takes no responsibility for the content of these websites. Opinions expressed or material appearing on these websites are not necessarily shared or endorsed by The Scarlet Lab and should not be regarded as the publisher of such opinions or material. We make no representation that the material on any linked websites does not infringe the intellectual property rights or any other rights of any person and do not authorise the reproduction of such material. Please be aware that we are not responsible for the privacy practices, or content, of these sites.

We encourage you to be aware, when leaving The Scarlet Lab website and online shop, to read the privacy statements of the external websites. The Scarlet Lab will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Linking to The Scarlet Lab website and online shop

You may link to The Scarlet Lab website and online shop as long as you do not:

  • imply that The Scarlet Lab endorses your website or product or
  • change the content or context of the material or message in relation to the mission, purpose or values of The Scarlet Lab.

If these conditions are not met, we may ask you to remove the link from your website.

If you do create a link to a page of The Scarlet Lab website or online shop, you do so at your own risk and the exclusions and limitations set out above will apply to your use of The Scarlet Lab website and online shop by linking to it.

The Scarlet Lab online shop

By accessing and purchasing from The Scarlet Lab online shop you are deemed to have read and agreed to the terms of use herein and the returns policy.

Prices for our products are subject to change without notice. We have made every effort to display and describe as accurately as possible the colors and features of the products that appear in The Scarlet Lab online shop. We cannot guarantee that any given computer monitor’s display of any color will be accurate. The Scarlet Lab does not warrant that the quality of any products purchased or obtained by you will meet your expectations, or that any errors will be corrected. These products may have limited quantities and are subject to return or exchange only according to our returns policy.

We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region or jurisdiction. We reserve the right to limit the quantities of any products that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of The Scarlet Lab. We reserve the right to discontinue any product at any time. Any offer for any product made on this site is void where prohibited. Certain products may be available exclusively online through the website.

The Scarlet Lab products

The stability & nature of our candles may be altered depending on storage conditions, or when used in combination with other ingredients. The Scarlet Lab will not accept any liability in this regard.

Please note that massage candles melt at a lower temperature and are packaged, to protect from overheating, for short periods of time. The Scarlet Lab will not accept any liability for candles damaged in transit, particularly for international shipping that may take longer than packaging is designed to prevent melting.

The information on products on The Scarlet Lab website and online shop are guides and is believed to be true, accurate, and reliable to the best of our knowledge. No warranty as to accuracy, completeness, or results is expressed or implied. Since we cannot anticipate the conditions of use of the information or material supplied by us, and since these conditions are not under our control, it is the user’s responsibility to determine the conditions for his own and specific purpose or use.

For massage candles, test a small area of skin in case of reaction.

Do not burn any of the candles for more than 3 hours at a time. Trim wick to 7mm after each burn. Keep candle in a draft free area, away from fans or air vents. Never leave a burning candle unattended or within reach of children or animals.

Due to the ratio of skin-friendly fragrance quantity to decadent and nourishing butters in each massage candle, and the fragrance holding nature of natural soy wax, fragrance may be more subtle when melted.

We use leather from rehomed furniture in an effort to upcycle and reduce waste to landfill.  This means that our leather comes from different sources. There may be variability in the grain of the leather, and minor variability in colour and fade. The finishing techniques that we apply, using natural products, are differently amenable to each leather and may result in minor inconsistencies in the finish across different pieces.

Bedroom play wear must be used with care and consent. Please see our statement on consent.

The Scarlet Lab will take no responsibility for the misuse of its products.